Legislation

The Child and Family Services Review Board is governed by the Child and Family Services Act and Ontario Regulation 494/06. Please click on the appropriate link below to access the legislation and regulation.

Section 68 and 68.1 of the Child and Family Services Act provide the Board with the authority to hear applications if the individual believes that the children’s aid society has:

1. Refused to proceed with his/her complaint;
2. Failed to respond to his/her complaint within the timeframes required by regulation;
3. Failed to comply with the complaint review procedure or with any other procedural requirement under the Child and Family Services Act relating to reviewing complaints;
4. Failed to comply with clause 2(2)(a) of the Child and Family Services Act which provides that the “service providers shall ensure that children and their parents have an opportunity where appropriate to be heard and represented when decisions affecting their interests are made and to be heard when they have concerns about the services they are receiving”;
5. Failed to provide reasons for a decision that affects his/her interests;
6. Inaccurately recorded something on his/her file or record and this has not been resolved through the children’s aid society’s internal complaint review procedure.